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Services & Specialist Knowledge Areas
We work with organisations to improve their operational
performance and achieve their strategic and tactical goals. Click on each
Service/Knowledge Area below for
additional links and information on the topic.
| Knowledge Management |
Methods to manage knowledge work and
develop, share, and maintain organisational intellectual capital. |
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| IT Service Management |
Methods of managing IT services using best practice
frameworks such as IT Infrastructure Library (ITIL) and ISO 20000.
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| Business Process Management |
Methods to understand, manage, and control your
organisation's business processes across all facets of people,
organisational culture, business processes, and technology. |
| Strategic &
Business Management |
Methods to lead and manage the
organisation that enable more adaptive processes, effective decision
making, and outcome-focused delivery that achieve goals. |
Golden Gate Bridge Construction
(1933-1937) -- Once you decide to undertake a large project, it often
involves lots of resources, knowledge, well executed plans, management and perseverance. |
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Capabilities
Analysis, Design, and Implementation
- Business Analysis -- business requirements, current/future state
and gap analysis
- Systems Analysis & Design -- system requirements, systems
design, solution development,
- Business Process Analysis & Design -- mapping, future planning,
and redesign
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Planning & Management
- Organisational Change Management
- Project Management (PMBOK)
- Staff & Operations Management
- Service Delivery Management
- Contract & Relationship Management
- Strategic Planning
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